Designing Value-Robust Product-Service Systems by Incorporating Changeability: A Reference Framework
When a Product-Service System (PSS) has a longer lifecycle, it is subjected to several internal and external changes along its path that may deteriorate its value. A PSS capable of delivering value despite the circumstances is called a value robust PSS, and one way of achieving value robustness is by incorporating changeability. A lot of uncertainties prevail in decision-making concerning changeability as change is a phenomenon not clearly understood in PSS design. To bridge this gap, this paper presents a reference framework to support the definition and quantification of changeability in PSS design to enable the delivery of a value robust PSS. The paper is mainly focused mainly on the realization of the concept of changeability in PSS design, crossing the boundary between rich literature in the field of PSS and Systems Engineering.
Product-Service Systems, Uncertainty, Risk, Changeability, Value robustness, Value-driven design
Machchhar, R.J., Bertoni, A. (2022). Designing Value-Robust Product-Service Systems by Incorporating Changeability: A Reference Framework. In: Camarinha-Matos, L.M., Ortiz, A., Boucher, X., Osório, A.L. (eds) Collaborative Networks in Digitalization and Society 5.0. PRO-VE 2022. IFIP Advances in Information and Communication Technology, vol 662. Springer, Cham. https://doi.org/10.1007/978-3-031-14844-6_50