Abstract The ongoing servitization journey of the manufacturing industries instills a through-life perspective of value, where a combination of products and services is delivered to meet expectations. Often described as a product-service system (PSS), these systems are poised with many complexity aspects, introducing uncertainties during the design phase. Incorporating changeability is one of the known […]
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Raj Jiten Machchhar presented his licentiate thesis entitled “Towards Changeability Quantification for Product-Service Systems Design” in front of an hybrid audience of online listeners and physically present people. Raj made a popular presentation of the WHY and HOW of his research and took the audience through his findings so far (thesis consists of a summary […]
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Abstract When a Product-Service System (PSS) has a longer lifecycle, it is subjected to several internal and external changes along its path that may deteriorate its value. A PSS capable of delivering value despite the circumstances is called a value robust PSS, and one way of achieving value robustness is by incorporating changeability. A lot […]
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ABSTRACT This paper explores and problematizes decision-making in a high-consequence industry which is characterized by the stage-gate process. We showcase that decision-makers do not differentiate between the types of knowledge used for modelling decisions and calculation of risks. This makes them susceptible to incorporating cognitive distortions—biases—into the stage-gate process. We conclude by amending the risk […]
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Abstract To reduce uncertainty in decisions, engineers experiment with models, such as, exploring what-if scenarios, and thus increase knowledge. Still, because modelling is an idealisation of reality, there is often substantial uncertainty involved, and this decision makers less confident to lean onto models alone when making decisions. The aim of this paper is to conceptualize […]
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The BTH Product Development Research Lab is today one of the major academic players in the domain of model-driven decision support. A total of eight papers collecting current findings have been recently accepted for publication at the 21st International Conference on Engineering Design (ICED17).
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