Archives

At the origins of Product Service Systems: Supporting the concept assessment with the Engineering Value Assessment method

ABSTRACT In recent years, the economic circumstances spur many companies inchanging their traditional product-oriented value proposition toward a more customisedand sustainable offer referredas Product-Service Systems(PSS). The main advantages of the new solutions are related to their customisationwhich cangrant an improved customer experience. However, while pursuing greater differentiation from competitors and ‘locking-in’ customers and ‘locking-out’ competitors, […]

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A simplified approach towards customer and provider value in PSS for small and medium-sized enterprises

ABSTRACT While the provision of PSS is becoming more and more common, the transition toward a servitized business model is still critical. This is particularly true for small and medium-sized enterprises (SMEs) due to their limited internal resources and ability to define a servitization strategy. A crucial aspect during this transition is the identification of […]

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Designing Product Service Systems in the digital era: a BTH PDRL Special Session at the INCOM 2018 conference

More than 100 billion objects are expected to be connected by 2020 in the Internet of Things. This unprecedented opportunity to record and collect data about how we use a product (or experience a service) is main item in today’s design research agenda. “Data-driven Product Service System design” was the topic of the “Special Session“ […]

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A systematic review of value metrics for PSS design

ABSTRACT The notion of ‘value’ has become pivotal in the PSS domain, with a plethora of ‘indicators’, ‘drivers’ and ‘measurements’ proposed to guide the assessment of PSS concepts across the design process. This paper presents the results of a systematic literature review that maps existing contributions dealing with metrics for PSS value in early design. […]

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An IPA based method for PSS design concept assessment

ABSTRACT Literature and field study research highlight that transiting toward PSS means for many companies to either miss interesting business opportunities or to bet on the wrong solution concept. Early stage assessment activities play a crucial role in this respect, guiding the selection of a value-adding PSS while preventing commitment of resources on poor design […]

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PDRL organises Special Session at INCOM’18

PDRL and the University of Bergamo organise a Special Session on the topic of Data-Driven Product Service Systems Design (DDPSSD) at INCOM 2018. The session invites both theoretical contributions and industrial case applications, with the aim of promoting conjoint research efforts between data scientists and PSS researchers for the development of innovative practices, methods and […]

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BTH PDRL at the 9th CIRP IPSS Conference

In their editorial, Tim McAloone, Daniela Pigosso, Niels Henrik Mortensen and Yoshiki Shimomura remind us that the philosophy behind in Industrial Product Service Systems is to create customer-oriented solutions that function for longer and thus increase resource productivity, minimise resource consumption and enhance the ultimate value-add to the end user. In this spirit, the 9th […]

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Strengthening our industrial PSS research: welcome Alice!

Alice Rondini, 3rd year PhD student in Economics and Management of Technologies (DREAMT) at the University of Pavia (Italy), joins PDRL in the next three months as guest researcher to strengthen our capabilities in the domain of Service Engineering. Her focus will be on simulation techniques to design, configure and monitor Product-Service provision processes. Alice […]

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