A systematic review of value metrics for PSS design

ABSTRACT The notion of ‘value’ has become pivotal in the PSS domain, with a plethora of ‘indicators’, ‘drivers’ and ‘measurements’ proposed to guide the assessment of PSS concepts across the design process. This paper presents the results of a systematic literature review that maps existing contributions dealing with metrics for PSS value in early design. […]

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An IPA based method for PSS design concept assessment

ABSTRACT Literature and field study research highlight that transiting toward PSS means for many companies to either miss interesting business opportunities or to bet on the wrong solution concept. Early stage assessment activities play a crucial role in this respect, guiding the selection of a value-adding PSS while preventing commitment of resources on poor design […]

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