On knowledge maturity and biased nature of staged decision making in a high consequence industry
This paper explores and problematizes decision-making in a high-consequence industry which is characterized by the stage-gate process. We showcase that decision-makers do not differentiate between the types of knowledge used for modelling decisions and calculation of risks. This makes them susceptible to incorporating cognitive distortions—biases—into the stage-gate process. We conclude by amending the risk for certain kinds of biases with a knowledge maturity framework in order to outline conditions for pragmatic decision making.
Svensson, M., Bertoni, A., Lanander, M., On knowledge maturity and biased nature of staged decision making in a high consequence industry, DS92: Proceedings of the DESIGN 2018 15th International Design Conference / [ed] Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N., The Design Society, 2018. pp. 465-476
DOI number: https://doi.org/10.21278/idc.2018.0480