Carl Toller Melén presented his licentiate thesis entitled “Exploring non-functional requirements in digital Product-Service System design” in front of an +50 people hybrid audience of physically present people and online listeners. Carl made a popular presentation of the background of his research and the findings up until this point, where the servitization of indystry is […]
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ABSTRACT Product-Service Systems, like all complex systems, are vulnerable to unpredictable environmental changes that can seriously undermine their ability to continuously deliver value to customers. The long-term consequences of volatile markets, unanticipated technologies, and unpredictable changes in society must be captured, modeled and communicated to decision makers since the earliest stages of the design, so to identify sustainable […]
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ABSTRACT The development of early-stage simulation capabilities is a critical step in the quest for ‘frontloading’ early stage PSS design activities, reducing the cost and risk for rework associated with sub-optimal decisions. This paper describes how life cycle simulations, based on a Discrete Event approach, can be applied to support cross-disciplinary decision making in PSS design, facilitating […]
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ABSTRACT The construction industry is ripe for disruption through innovative solutions that provide added productivity. Equipment manufacturers are attempting to disrupt their industry with investments in autonomy, electrification and product-service system business models. Designing solutions that will operate in completely new systems or modify an existing complex system require new approaches to address the uncertainty […]
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ABSTRACT Resale value is an important aspect to be addressed when companies aim to shift from one-sale models to Product Service Systems (PSS). In the initial stages of the PSS design process, it is beneficial to predict how the mechanical features of the PSS hardware will impact resale value, so to orient business strategy decisions accordingly. The objective […]
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ABSTRACT Literature and field study research highlight that transiting toward PSS means for many companies to either miss interesting business opportunities or to bet on the wrong solution concept. Early stage assessment activities play a crucial role in this respect, guiding the selection of a value-adding PSS while preventing commitment of resources on poor design […]
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