Abstract The emergence of IoT has propelled the traditionally known Product-Service System (PSS) to be characterized by smarter technologies, enabling them to collect and process data from the operational stage and facilitate communication between the customer and the provider. Commonly referred to as Smart Product-Service Systems (Smart PSS), these systems promise to create value at […]
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Abstract Paternalism is an instance of someone making a decision on behalf of someone else. A professional designer can exhibit paternalism through conceptualizing, defining, and selecting current or preferable situations or while finalizing outcomes for stakeholders. Paternalism is thus, a critical ethical dimension related to the design profession. The design academy and community must theorize […]
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Abstract Engineering educations deploy capstone courses as a way of supporting students’ transition into the engineering profession. This paper presents a global collaborative product development project affected by several constraints due to the coronavirus pandemic in 2020. The paper analyses the students’ journey, as they navigated the final part of the project, drawing on learnings […]
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Abstract The paper presents the experience collected in a case study in the construction equipment concerning the use of physical prototypes for the development of product-service systems (PSS) enabled by new digital technologies. The paper firstly presents how a scaled physical prototype has been deployed to foster value co-creation with customers about the cross-disciplinary opportunity […]
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Abstract The digitalization era has brought about unprecedented challenges for the manufacturing industries, pushing them to deliver solutions that encompass both product and service-related dimensions, known as Product-service Systems. This paper presents a number of lessons learned in the process of integrating the analysis of operational data as decision support in engineering design based on […]
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Abstract The advent of powered toothbrushes and associated mobile health applications provides an opportunity to collect and monitor the data, however collecting reliable and standardized data from large populations has been associated with efforts from the participants and researchers. Finding a way to collect data autonomously and without the need for cooperation imparts the potential […]
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Abstract Coolant channels allow internal coolant delivery to the cutting region and significantly improve drilling, but these channels also reduce the torsional and torsional-axial stiffness of the drills. Such a reduction in stiffness can degrade the quality of the drilled holes. The evacuation of cutting chips and the delivery of the cutting fluid put strict […]
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HOW COVID-19 ENABLED A GLOBAL STUDENT DESIGN
TEAM TO ACHIEVE BREAKTHROUGH INNOVATION
THE RESEARCH DOMAIN OF PRODUCT-SERVICE SYSTEMS AND VOICE OF THE CUSTOMER: A SYSTEMATIC MAPPING
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