Abstract Manufacturing companies undergo a transformative journey in digital servitization, neces-sitating strategic, tactical, and operational shifts. The existing literature outlines the best prac-tices on this process and examines challenges and […]
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Abstract Digital Twins (DTs) are among the most hyped technologies of the 2020 s. Yet, the research dealing with the use of DTs in early Product-Service Systems design remains insufficiently […]
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Abstract When construction companies move forward in their servitization journey, there is an increasing need to exploit digital tools and models to facilitate the complex and dynamic interactions between entrepreneurs, […]
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Abstract Purpose – This paper aims to present a dual-perspective framework for maintenance service delivery that should be used by manufacturing companies to structure and manage their maintenance service delivery process, using […]
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Abstract Recent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services— the so-called Product-Service System (PSS). Among them, the adoption of Industry […]
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ABSTRACT In recent times a service-dominant logic is permeating the design of complex systems. However, in spite of their appeal, initiatives such as Product Service Systems (PSS) have not become […]
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ABSTRACT In PSS design, hardware and service developers often have different objectives. Lacking to communicate and negotiate them across boundaries might lead to solutions unable to generate market shares and […]
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ABSTRACT In recent times a service-dominant logic is permeating the design of complex systems. However, in spite of their appeal, initiatives such as Product Service Systems (PSS) have not become […]
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