Service system designs – Product Development Research Lab

Collaborative Value Exploration for Early Product-Service Systems Design: A Group Model Building Approach

31st October 2023
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Abstract As manufacturing firms move from pure product-based business models toward Product-Service Systems offerings, value creation becomes more complex and requires more active cross-disciplinary collaboration. Especially non-functional values, those connected to the overall PSS behavior, depend on the successful alignment and coordination between perspectives. However, understanding the value creation itself, particularly among different departments or […]

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Boosting Value Co-creation in Design Through the Product-Service System Digital Twin: Questions to Be Answered

13th December 2022
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Abstract Digital Twins (DTs) are among the most hyped technologies of the 2020 s. Yet, the research dealing with the use of DTs in early Product-Service Systems design remains insufficiently systematized. Based on the findings of multiple-case studies in the Swedish manufacturing industry, the objective of this paper is to collect and present a set […]

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