Publications

ABSTRACT Product-Service Systems, like all complex systems, are vulnerable to unpredictable environmental changes that can seriously undermine their ability to continuously deliver value to customers. The long-term consequences of volatile markets, unanticipated technologies, and unpredictable changes in society must be captured, modeled and communicated to decision makers since the earliest stages of…

ABSTRACT The development of early-stage simulation capabilities is a critical step in the quest for ‘frontloading’ early stage PSS design activities, reducing the cost and risk for rework associated with sub-optimal decisions. This paper describes how life cycle simulations, based on a Discrete Event approach, can be applied to support cross-disciplinary decision…

ABSTRACT Marginalised societies face a wide range of deprivations and constraints at individual, institutional, economic, and technological levels. To satisfy unmet or underserved needs of poor people living in these societies, it is essential to address all the relevant constraints in the target context through the design of integrated solutions.…

ABSTRACT Methods and approaches for teaching engineering disciplines are evolving to adapt to the needs of companies and society. Engineering Design is one of the areas most influenced by such changes and constantly striving to develop more effective and efficient strategies to prepare the soon-to-be engineers to face the challenges…

Sustainability is a key innovation capability in the organization, yet it is difficult to “mix and match” sustainability targets with more traditional objectives—such as quality, time, cost, and performances—when designing and developing new products. Our latest paper titled “Multi-Criteria Decision Making for Sustainability and Value Assessment in Early PSS Design”…

ABSTRACT Design is essential to fulfil unmet or under-served needs of resource-poor societies, supporting their social and human development. A great deal of design research has been undertaken in such low resource settings, and is discussed under different names, such as ‘community development engineering’, ‘humanitarian engineering’, ‘appropriate technology’, ‘design for…

ABSTRACT Students engaged in systems engineering education typically lack experience and understanding of the multidisciplinary complexity of systems engineering projects. Consequently, students struggle to understand the value, rationale, and usefulness of established systems engineering methods, often perceiving them as banal or trivial. The paper presents a learning activity based on…

ABSTRACT Background: Several models suggest how the qualities of a product or service influence user satisfaction. Models such as the Customer Satisfaction Index (CSI), Technology Acceptance Model (TAM), and Delone and McLean Information Systems Success demonstrate those relations and have been used in the context of health information systems. Objective: This study…

ABSTRACT The process of shaping a product's visual appearance is crucial in determining consumer response. However, extant research on the nature of expertise in this process is scarce. Specifically, there is absence of studies investigating differences between how expert and novice industrial designers use information in this process. This research,…

ABSTRACT In recent years, the economic circumstances spur many companies inchanging their traditional product-oriented value proposition toward a more customisedand sustainable offer referredas Product-Service Systems(PSS). The main advantages of the new solutions are related to their customisationwhich cangrant an improved customer experience. However, while pursuing greater differentiation from competitors and…

ABSTRACT Manufacturing companies are increasingly moving toward delivering combinations of products and services to provide higher value to their customers. The development of such Product Service Systems (PSS) escalates in complexity when several products developed by different suppliers need to be integrated into a unique system. For first tier suppliers,…

ABSTRACT This research aims to gain knowledge on how inter-organisational collaborative innovation and research projects can be initiated through a systematic workshop series. A series of workshops was planned and executed by an intermediator organisation. Sixteen participants representing academia, industry, and funding institutions were invited with the goal of initiating…

ABSTRACT This research develops the understanding of the innovation facilitator’s (facilitator) role in terms of inexperienced innovation teams in an industrial context. Qualitative data was collected from three X-functional innovation teams’ members and their sponsor to identify the requirements for a facilitator. Forty characteristics were identified and charted in an…

ABSTRACT In recent years, data visualization has received a lot of attention and widely applicate in many areas. Data is a treasure, a lot of valuable information hidden inside. While visualizing the hidden information concisely and intuitively is a critical task. In this paper, we explore how data visualization could…

ABSTRACT With growing demands on quality of produced parts, concepts like zero-defect manufacturing are gaining increasing importance. As one of the means to achieve this, industries strive to attain the ability to control product/process parameters through connected manufacturing technologies and model-based control systems that utilize process/machine data for predicting optimum…