Publications

ABSTRACT Background: Several models suggest how the qualities of a product or service influence user satisfaction. Models such as the Customer Satisfaction Index (CSI), Technology Acceptance Model (TAM), and Delone and McLean Information Systems Success demonstrate those relations and have been used in the context of health information systems. Objective: This study…

ABSTRACT In recent years, the economic circumstances spur many companies inchanging their traditional product-oriented value proposition toward a more customisedand sustainable offer referredas Product-Service Systems(PSS). The main advantages of the new solutions are related to their customisationwhich cangrant an improved customer experience. However, while pursuing greater differentiation from competitors and…

ABSTRACT Manufacturing companies are increasingly moving toward delivering combinations of products and services to provide higher value to their customers. The development of such Product Service Systems (PSS) escalates in complexity when several products developed by different suppliers need to be integrated into a unique system. For first tier suppliers,…

ABSTRACT This research aims to gain knowledge on how inter-organisational collaborative innovation and research projects can be initiated through a systematic workshop series. A series of workshops was planned and executed by an intermediator organisation. Sixteen participants representing academia, industry, and funding institutions were invited with the goal of initiating…

ABSTRACT This research develops the understanding of the innovation facilitator’s (facilitator) role in terms of inexperienced innovation teams in an industrial context. Qualitative data was collected from three X-functional innovation teams’ members and their sponsor to identify the requirements for a facilitator. Forty characteristics were identified and charted in an…

ABSTRACT In recent years, data visualization has received a lot of attention and widely applicate in many areas. Data is a treasure, a lot of valuable information hidden inside. While visualizing the hidden information concisely and intuitively is a critical task. In this paper, we explore how data visualization could…

ABSTRACT With growing demands on quality of produced parts, concepts like zero-defect manufacturing are gaining increasing importance. As one of the means to achieve this, industries strive to attain the ability to control product/process parameters through connected manufacturing technologies and model-based control systems that utilize process/machine data for predicting optimum…

ABSTRACT While the provision of PSS is becoming more and more common, the transition toward a servitized business model is still critical. This is particularly true for small and medium-sized enterprises (SMEs) due to their limited internal resources and ability to define a servitization strategy. A crucial aspect during this…

ABSTRACT Det bubblar om innovation överallt. Alltfler förstår att innovation är avgörande för fortsatt framgång och överlevnad oavsett typ av organisation. Men nu är det dags att ta nästa steg - att få någonting gjort och dessutom snabbt och effektivt. I Högpresterande innovationsteam får du veta hur du kan skapa…

ABSTRACT Product lifecycles are shorter than ever and agile innovation processes and teams are being developed to meet challenging product lifecycle deadlines. Teaching how to create innovation teams is however shown to be both complex and time consuming, which is not optimal in a time where the business environment demands…

ABSTRACT The ability to control quality of a part is gaining increased importance with desires to achieve zero-defect manufacturing. Two significant factors affecting process robustness in production of deep drawn automotive parts are variations in material properties of the blanks and the tribology conditions of the process. It is imperative…

ABSTRACT The paper discusses the role and the challenges of integrating Data-Driven Design (DDD) models in the product innovation process. Firstly, based on academic literature on the Product Innovation Value Streamsand on Model-Based Decision Supports, the paper highlights how and when the use of DDD models can support a more effective…

ABSTRACT The construction industry is ripe for disruption through innovative solutions that provide added productivity. Equipment manufacturers are attempting to disrupt their industry with investments in autonomy, electrification and product-service system business models. Designing solutions that will operate in completely new systems or modify an existing complex system require new…

ABSTRACT Research in Product Service Systems design increasingly focuses on how to develop ‘capabilities’ for assessing the value of solutions already in  a design project fuzzy front end. A datadriven approach shall then guide engineers in the process of identifying what to develop, and not merely to verify if a solution meets (or…

ABSTRACT Resale value is an important aspect to be addressed when companies aim to shift from one-sale models to Product Service Systems (PSS). In the initial stages of the PSS design process, it is beneficial to predict how the mechanical features of the PSS hardware will impact resale value, so to orient…