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Utilizing Natural Language Processing for Enhancing Collaborative Value-Driven Design of Smart Product Service System: Smart E-Vehicle Application

Abstract Manufacturing companies are increasingly transitioning from a product-centric to a smart Product Service System (smart PSS) approach to enhance customer satisfaction, service offerings, and product competitiveness through a combination of usage scenarios and digital components. In the context of Industry 5.0 transformation such as developing the Smart Electric Vehicle (SEV), the automotive industry faces […]

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