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Key guidelines for designing integrated solutions to support development of marginalised societies

ABSTRACT Marginalised societies face a wide range of deprivations and constraints at individual, institutional, economic, and technological levels. To satisfy unmet or underserved needs of poor people living in these societies, it is essential to address all the relevant constraints in the target context through the design of integrated solutions. Many studies have explored the […]

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Introducing value driven design in engineering education: teaching the use of value models in preliminary design

ABSTRACT Methods and approaches for teaching engineering disciplines are evolving to adapt to the needs of companies and society. Engineering Design is one of the areas most influenced by such changes and constantly striving to develop more effective and efficient strategies to prepare the soon-to-be engineers to face the challenges of a real working environment. […]

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Design and Poverty: A Review of Contexts, Roles of Poor People, and Methods

ABSTRACT Design is essential to fulfil unmet or under-served needs of resource-poor societies, supporting their social and human development. A great deal of design research has been undertaken in such low resource settings, and is discussed under different names, such as ‘community development engineering’, ‘humanitarian engineering’, ‘appropriate technology’, ‘design for development’, ‘design at the Base […]

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A Reverse Engineering Role-Play to Teach Systems Engineering Methods

ABSTRACT Students engaged in systems engineering education typically lack experience and understanding of the multidisciplinary complexity of systems engineering projects. Consequently, students struggle to understand the value, rationale, and usefulness of established systems engineering methods, often perceiving them as banal or trivial. The paper presents a learning activity based on a three-stage reverse engineering role-play […]

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Most Influential Qualities in Creating Satisfaction Among the Users of Health Information Systems: Study in Seven European Union Countries

ABSTRACT Background: Several models suggest how the qualities of a product or service influence user satisfaction. Models such as the Customer Satisfaction Index (CSI), Technology Acceptance Model (TAM), and Delone and McLean Information Systems Success demonstrate those relations and have been used in the context of health information systems. Objective: This study aimed to investigate which qualities […]

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Shaping products: Differences between expert and novice industrial designers

ABSTRACT The process of shaping a product’s visual appearance is crucial in determining consumer response. However, extant research on the nature of expertise in this process is scarce. Specifically, there is absence of studies investigating differences between how expert and novice industrial designers use information in this process. This research, using think aloud method, compared […]

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At the origins of Product Service Systems: Supporting the concept assessment with the Engineering Value Assessment method

ABSTRACT In recent years, the economic circumstances spur many companies inchanging their traditional product-oriented value proposition toward a more customisedand sustainable offer referredas Product-Service Systems(PSS). The main advantages of the new solutions are related to their customisationwhich cangrant an improved customer experience. However, while pursuing greater differentiation from competitors and ‘locking-in’ customers and ‘locking-out’ competitors, […]

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PSS cost engineering: A model-based approach for concept design

ABSTRACT Manufacturing companies are increasingly moving toward delivering combinations of products and services to provide higher value to their customers. The development of such Product Service Systems (PSS) escalates in complexity when several products developed by different suppliers need to be integrated into a unique system. For first tier suppliers, it is a great challenge […]

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Problems when creating inter-organisational innovation teams

ABSTRACT This research aims to gain knowledge on how inter-organisational collaborative innovation and research projects can be initiated through a systematic workshop series. A series of workshops was planned and executed by an intermediator organisation. Sixteen participants representing academia, industry, and funding institutions were invited with the goal of initiating collaborative innovation or research projects. […]

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